FAQs


15
Are you a factory or trading company?

We are factory and original manufacturer.

May I visit your company?

Surely, welcome to our company anytime, just inform your schedule, we will pick you up at airport or station.

Where is your factory located?

Our factory is located in Houyin Village, Qiji Town, Wei County, Xingtai, Hebei, China (Mainland).

Could I get a free sample and how long it will take?

Of course, sample is free or refunded. It will be sent in 1 to 3 days after payment.

What type of packaging do you normally use for this product?

Our package include OPP bags and cartons.

What is the main material of your products?

Our main material are Felt. We can also choose material as the customers’ required.

Do you accept custom design?

Yes, custom design is available. Customized logo, color and size are accepted.

How to guarantee the quality?

Professional inspection team watches every single order and random check from the cargo.

Which express can be chosen for shipping the sample?

UPS, TNT, DHL, EMS. You still can offer freight at destination service.

How to ensure delivery time?

Adopt advanced management methods, hire professional merchandisers.

How to make an order?

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